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Husky Health Billing

Bill in the Mail?

Husky Health bills health insurance for most services. You may receive a bill in the mail associated with your care. When you come to Husky Health for care, there are different entities within our building that may bill for services.

If you receive a letter that says “Explanation of Benefits” from your insurance company, it is not a bill. If you do have an out-of-pocket cost, you will receive a bill from UW Physicians, the entity that manages billing for provider time, the UW Department of Laboratory Medicine, for lab services, or Husky Health Center. Often, a bill will arrive 2-4 weeks after an explanation of benefits letter.

You may receive an explanation of benefits but not ultimately be billed if you are a current student and you received subsidized services. Read more about subsidized services.

This page will help you get connected to billing specialists if you have questions about your bill or would like to make a payment.

Husky Health Center

Phone
206-597-5242

Email
uwhhc@uw.edu

Address
4060 E. Stevens Way Northeast Campus Box 354410

Hours

Husky Health Center
Monday-Friday: 8:00a–5:00p*
*Tuesdays Husky Health opens at 9:00a

Closed

Sat, Sun, UW Holidays

More Information

Nurse Advice Line
Directions & Parking
UW Holiday Calendar

Rubenstein Pharmacy
Call: 206-685-1021
Email: pharmacy@uw.edu
Mon–Fri: 9:00a–5:00p

Husky Health Laboratory
Mon-Fri: 8:00a-5:00p
Check-in cut-off time: 4:45p

  • Learn More About Insurance & Subsidized Services
  • Pay online - UW lab
  • MyChart- Husky Health patient portal

Important Billing Numbers

UW Physicians Billing

206-520-0400

Husky Health Billing 

Our Billing office is currently open from 8:00 a.m. to 12:00 p.m. daily (9:00-12:00 on Tuesdays). For assistance, email uwhhc@uw.edu with questions. The best way to determine how much you owe or make payment for medical or mental health care is to call UW Physicians (see above). Contact the Lab Billing office (see below) to make payment on lab bills, or the Counseling Center for mental health billing at 206-543-1240. 

UW Department of Laboratory Medicine Billing (Husky Health Lab)

Pay Online

206-520-8900

Husky Health Referral Coordinator

If you need a referral from your primary care provider for services at Husky Health, you will need to work with the Husky Health Referral Coordinator.

206-616-7596

 

Tax ID numbers

Husky Health Tax ID Number (TIN): 91-1220843

UW Department of Laboratory Medicine and UW Pharmacy Tax ID Number (TIN): 91-6001537

Collections

If you have a bill that has not been paid for 120 days or longer, it will be sent to collections. To pay your bill, you will need to contact State Collection Service at 1-800-477-7474. See the FAQ below for information about how to get a registration hold lifted.

 

Billing Policies Frequently Asked Questions (FAQ)

Costs and Insurance for Non-students

All non-student patients are charged a fee for service. We will directly bill your insurance plan whenever possible. All patients are responsible for co-payments and non-covered services. You can learn more about your health insurance by following the instructions here.

Please note that Husky Health Center is not able to see new non-student patients with the following insurance plans, or any other ACN plan:

  • Apple Health (Medicaid) – any managed care plan (Molina, Coordinated Care, Amerigroup, CHPW, United)
  • UMP Plus – PSHVN (Puget Sound)
  • UMP Plus – UW Medicine ACN
  • Boeing ACN UW Medicine Advantage Plus 8070
  • Boeing ACN UW Medicine Select Network 8069
  • Boeing ACN UW Medicine Traditional 8068

Read more about insurance plans at Husky Health here. If you do not have health insurance, you will be asked to make a deposit at the time of your appointment.  The amount of the deposit will be specified when you schedule an appointment.  This may or may not cover the total cost of the visit.

Please note that some Husky Health services are not available to non-students even with contracted insurance, including:

  • Services through our same-day care clinic
  • In-person drop-in medical advice through our Consulting Nurses
  • Mental health care through our Mental Health Clinic

The following services are not available to non-students without first establishing care at Husky Health by scheduling an appointment with a medical provider:

  • Immunizations
  • Lab tests

Charity Care

Hall Health does not receive government funding and cannot provide reduced-fee services of any kind beyond the subsidized services offered to currently matriculated UW-Seattle students.

If you are uninsured or underinsured and seeking affordable care, it may be beneficial to establish care with a Community Health Center.

UW Bothell & UW Tacoma Students

Bothell and Tacoma students are welcome to visit Hall Health for their care, including for immunizations and blood tests associated with the UW General Immunization Requirement or Health Sciences Immunization Program.

However, before you seek care at Hall Health, review the following points:

  • We are not able to accept new non-UW-Seattle students with Medicaid (Apple Health). If you have Apple Health, we’d suggest visiting your managed care plan’s website to find an alternative contracted provider. 
  • You will need to establish care at Hall Health by seeing a medical provider (MD or NP) prior to obtaining immunizations, blood tests, or medical advice from a nurse.
  • We will bill your insurance for the visit to establish care as well as any other services you receive. Be sure you understand your insurance and that it is contracted with us.
  • Some services are not available to you, including services through our Mental Health Clinic, care through our same-day clinic, and in-person medical advice from a nurse.

Confidentiality, Insurance and Deposits

If you previously allowed us to bill your insurance, and now ask us to not bill it due to confidentiality concerns, we will ask you for a $200 deposit at check-in. You will be reimbursed if the cost of your care is less than $200.

This may happen if a student is concerned about their family finding out about services they sought (i.e., STI testing, birth control). Hall Health would never release this information without your explicit consent, but insurance companies follow different rules.

If you have health insurance through a family member, it is possible that the primary subscriber could find out which services you received if they were to receive a statement in the mail from the insurance company. However, you can call your insurance company and ask them to send any statements to you directly. Be sure that the billing address Hall Health has on file for you is your own and not your family’s.

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SafeCampus: 206.685.7233

Call if you have concerns about campus safety.

Husky HelpLine (24/7 Mental Health Support): 206.616.7777

  • 24-hour crisis line supported through Telus (formally MySSP) to give students access to same-day, confidential mental health and crisis intervention support, and in multiple languages.
  • Open 24/7. Online chat via Telus website. You contact them to request a consultation with a counselor and they call you back the same day.

Crisis Connections (Seattle-area mental health support): 866.427.4747

  • 24-hour crisis line for people in the Seattle area. Call if you have concerns about urgent on- of off-campus mental health needs.

On-campus support

Husky Health
206.685.1011
Husky Health Center

Counseling Center
206.543.1240
401 Schmitz Hall


International support for students, faculty, and staff traveling abroad

UW International Emergency Assistance