As a patient of Husky Health Center, you have rights and responsibilities.
Your Rights
- Access to care, treatment or accommodations.
- Access to an interpreter if you do not speak or understand English.
- To receive humane care and treatment.
- To receive accurate, current and complete information.
- To have no care provided to you without your consent.
- To be informed of any research aspect of your care and to refuse to participate.
- To receive a second opinion regarding diagnosis or treatment.
- To know who is counseling, caring for or treating you.
- To receive information regarding the scope and availability of services.
- To receive information regarding fees and payment policies for service.
- To voice your concerns or complaints about your health care.
- To have information regarding advance directives.
- To have your health care information protected to ensure privacy and confidentiality.
- To access to your medical records through MyChart or by completing and submitting a release of information form.
Your Responsibilities
- Provide complete and accurate health information to those caring for you.
- Participate in discussions and ask questions about your care.
- Satisfy out-of-pocket costs associated with your care or make payment arrangements in a timely manner.
- Do not give medications prescribed for you to others.
- Show respect to Husky Health staff and patients.
- Do not lend your Husky Card or insurance card to others.
- If you do not contact us to cancel or reschedule, and you do not attend your appointment, you may be charged a $75 or $100 no-show fee. If you cancel without 24 hours’ notice, you may be charged a $50 late cancellation fee.
- Watch your children to prevent safety issues and avoid disturbing other patients and families.